Accessibility

Accessibility statement for the Surrey Hills Area of Outstanding Natural Beauty (AONB)

This website is run by the Surrey Hills Area of Outstanding Natural Beauty (AONB). We are committed to providing an accessible website that is easy to use by anyone, whatever their age, background, access device or level of ability/disability.

How accessible is this website?

We know some parts of this website are not fully accessible, including:

  • Most older PDF documents that are not fully accessible to screen reader software
  • Some of our online forms are difficult to navigate using just a keyboard
  • There’s a limit to how far you can magnify the map on our ‘Map of the Surrey Hills’ page.

We are currently reviewing the site and will publish further issues as identified.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email surreyhills@surreycc.gov.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please contact: surreyhills@surreycc.gov.uk

Whilst all aspects of this website have been carefully designed to comply with international accessibility guidelines, there may be some elements that do not conform to all the guidelines. If you have any problems accessing our website or part of it, please use our contact form to let us know.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Surrey Hills AONB is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

By September 2021, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

We are currently undertaking an accessibility review combining a manual test of sample of pages.

 

Accessibility

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