Privacy Policy

Our Policy

The Surrey Hills Area of Outstanding Natural Beauty (AONB) complies with the General Data Protection Regulation (GDPR) and will endeavour to keep your personal information accurate and up to date and ensure that it is not kept longer than necessary.

What information do we collect?

We collect information from you when you fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Email

Emails that we send to you or you send to us may be retained as a record of contact and your email address stored for future use in accordance with our record retention schedule. If we need to email sensitive or confidential information to you, we will perform checks to verify the correct email address and may take additional security measures.

Mailing List

If you choose to subscribe to the Surrey Hills mailing list we will email you updates on Surrey Hills projects, news and activities including information about the Surrey Hills Board, Surrey Hills Enterprises, Surrey Hills Society and Surrey Hills Trust Fund. You can unsubscribe at any time by following the links in the emails that we send you. We take your privacy seriously – your personal information will be stored and processed in accordance with our privacy policy. We use MailChimp as our marketing automation platform. By subscribing you consent that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

Third parties

The Surrey Hills Area of Outstanding Natural Beauty (AONB) will not pass personal data to third parties for marketing, sales or any other commercial purposes without your prior explicit consent. Your personal information may be processed by an external service provider acting on our behalf in order to provide one or more services.

Use of cookies on our website
What is a cookie?

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.
• A cookie is a small text file that a website transfers to the browser on your computer’s hard disk so that the site can remember who you are.
• A cookie will typically contain the name of the website from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.
• We cannot identify you personally by using a cookie. Cookies store no personal data and are not used to gather personal information.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at, etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to better understand our audience.

Third party cookies

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Some third party services embedded within this website set their own cookies. These are known as third party cookies because they are not set by our website. We have no control over the cookies that are set by third party services. Disabling these cookies will likely break the functions offered by these third parties.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below. You can learn more about all the cookies set by our website above.

Turning cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Learn how here. It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

Your rights

• You may request that the Surrey Hills Area of Outstanding Natural Beauty stops processing your personal data in relation to any event or workshop.
• You are entitled to request access to a copy of any information we hold about you.
• You may request that you are removed from our mailing lists at any time.
Please contact the Surrey Hills Area of Outstanding Natural Beauty (AONB) at surreyhills@surreycc.gov.uk to exercise any of these rights, or let us know if you have a complaint about how your information has been collected, how it has been used or how long we have kept it for.

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